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Support center
Support for orders, hosting, payments, and mining operations.
Open a structured support request and give the team the details needed to review your issue quickly.
Faster review
Include the right information
Order number
Account email
Payment network
Transaction hash
Machine name
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Support topics
Choose the path that matches your request.
Orders & delivery
Get help with order status, delivery details, machine availability, or purchase questions.
Open request →Payment review
Submit payment network, reference, and transaction details for review.
Open request →Hosted mining
Ask about hosted-machine setup, records, deductions, monitoring, or operations.
Open request →Account access
Report login, profile, dashboard, payout, or account visibility issues.
Open request →My tickets
View submitted requests and read replies from the Rocket Crypto team.
Open request →Add useful details
Include your order number, dashboard email, machine name, payment reference, or transaction hash where relevant.
Track the response
Use your support-ticket page to follow updates and reply when the team needs more information.