Support Centre
Get help with an order, payment, hosted miner, account, or product.
For an issue that needs ongoing follow-up, create a support ticket. For a general sales or company enquiry, use the contact form below.
Choose the right route
Structured tickets for issues that need a case history.
Include your order number, account email, machine name, payment network, or transaction reference when it is relevant. That helps the team review the case without asking for information you already have.
Orders and delivery
Order status, availability, shipping details, delivery updates, and purchase questions.
Open ticketPayment review
Payment network, transaction reference, confirmation, and payment-review questions.
Open ticketHosted mining
Hosted-machine setup, monitoring, deductions, maintenance, and operating support.
Open ticketAccount access
Login, profile, dashboard, security, payout, and account-visibility problems.
Open ticketDirect contact
Company and support details
- +447478036801
- Registered office
- 30 The Haven, Southsea, England, PO4 8YQ
- Company number
- 13212691
General contact form
Use this for product, hosting, partnership, or general company questions. Messages are delivered to the Rocket Crypto team by email.