Rocket Crypto Knowledge Base
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Hosted mining
Deployment, machine records, operating deductions, and payouts.
What is hosted mining?
Hosted mining allows you to own ASIC hardware while the machine operates at a managed facility. The service can include deployment, power, connectivity, monitoring records, maintenance coordination, and customer reporting according to the confirmed arrangement.
Open article βCan I choose hosting during checkout?
Where the option is available, select buy-and-host during checkout. Payment review, hardware allocation, account linking, hosting capacity, and setup must be completed before the machine becomes active.
Open article βWhen will a hosted machine appear in my dashboard?
The record appears after the team has linked the confirmed order and prepared the hosted-machine entry. A paid order does not necessarily mean deployment is already complete.
Open article βWhat information can I see for a hosted machine?
Depending on the active record, the dashboard can show machine information, mining entries, operating deductions, balances, profit records, and payout-request status.
Open article βHow are electricity and hosting costs handled?
The applicable power, hosting, management, or other operating deductions should follow the confirmed hosting terms. Review the machine records and contact support when an entry needs clarification.
Open article βCan I remove or relocate a hosted machine later?
A transfer or removal may be possible, but notice periods, outstanding balances, packaging, freight, facility procedures, and the hosting agreement can affect the process and cost.
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